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Privacy Policy

This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our services and accessing our website. We are committed to safeguarding your privacy and maintaining the confidentiality of your personal information. By using our services and accessing our website, you consent to the practices described in this Privacy Policy.

This policy is updated as of June 23, 2023.

Information We Collect

1.1 When you use our services or interact with our website, we may collect certain personally identifiable information ("Personal Information") such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and payment information

1.2 We may also collect non-personal information about how you interact with our website and services. This includes:

  • IP addresses

  • Browser type

  • Device information

  • Pages visited

  • Date and time of access

  • Referring/exit pages

Use of Information

2.1 We use the collected information to:

  • Provide and improve our MSP services

  • Respond to inquiries and provide customer support

  • Personalize user experience

  • Send periodic emails and updates

  • Analyze website usage and trends

  • Detect and prevent fraud or security issues

  • Comply with legal obligations

Data Retention

3.1 We will retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Information Sharing

4.1 We may share your Personal Information with trusted third-party service providers who assist us in operating our website and providing our services. These third parties have access to your Personal Information only to the extent necessary to perform these tasks on our behalf and are obligated to maintain its confidentiality.

4.2 We may also disclose your Personal Information if required by law or in response to valid legal requests by public authorities.

Data Security

5.1 We implement industry-standard security measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

6.1 Our website may contain links to third-party websites or services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Children's Privacy

7.1 Our services are not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to remove that information from our systems.

Your Rights

8.1 You have the right to access, update, correct, and delete your Personal Information. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the information provided below.

Changes to This Policy

9.1 We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

Changes to This Policy

10.1 If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us.

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